Terms of Service

Last updated: October 12, 2026

Welcome to JiangHome.

These Terms of Service govern your access to and use of our website and your purchases from JiangHome.

By accessing our website or placing an order, you agree to these terms, subject to applicable consumer protection laws.

1. General Information

JiangHome operates an online retail store offering home, living, furniture, kitchen, storage, decoration, and related products.

Our online store is powered by Shopify.

For assistance, contact alexluthur8@gmail.com.

2. Products and Descriptions

We strive to provide accurate product descriptions, specifications, photographs, and pricing.

Product colors may vary slightly depending on display settings and lighting.

Customers should carefully review product dimensions, materials, variations, and quantities before purchasing.

We reserve the right to correct inaccurate information and to discontinue products when necessary.

3. Pricing and Payment

All prices are displayed in the currency shown on our website.

Applicable taxes and charges are displayed during checkout.

Standard shipping is free for eligible orders within the United States.

Payment must be completed using an available checkout payment method.

If a material pricing error affects an order, we will contact the customer and provide an appropriate resolution, including cancellation and refund where required.

4. Order Acceptance

Submitting an order does not guarantee fulfillment.

Orders are subject to payment verification, product availability, and accurate delivery information.

We may cancel orders for legitimate reasons, such as unavailable products, incorrect listings, or suspected fraudulent activity.

If an order is cancelled after payment has been collected and cannot be fulfilled, the affected payment will be refunded.

5. Shipping and Delivery

JiangHome currently serves customers within the United States only.

Free standard shipping is available on eligible U.S. orders without a minimum purchase requirement.

Delivery estimates are provided in our Shipping Policy and are not guaranteed unless expressly stated otherwise.

6. Returns and Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

For approved returns caused by damaged, defective, or incorrect items, JiangHome covers necessary return shipping costs.

For approved change-of-mind returns, customers are responsible for return shipping costs.

We do not charge restocking fees.

7. Order Cancellations

Customers should contact our support team immediately if they wish to cancel an order.

Cancellation requests are subject to the fulfillment status of the order.

Orders that have already shipped are handled under our Return & Refund Policy.

8. Intellectual Property

All trademarks, brand names, photographs, and other protected materials remain the property of their respective owners.

Customers may not reproduce protected website materials without appropriate permission.

The inclusion of third-party brand names does not imply that JiangHome owns those brands.

9. Acceptable Use

You agree not to:

• Use our website for illegal purposes.

• Attempt unauthorized access to our systems.

• Interfere with website security or functionality.

• Misuse customer information or commit fraudulent transactions.

10. Privacy

Your personal information is processed according to our Privacy Policy.

Our store uses Shopify and relevant service providers to support secure checkout, order management, and customer service.

11. Consumer Rights

Nothing in these terms limits rights, warranties, or remedies that cannot legally be excluded under applicable law.

12. Changes to These Terms

JiangHome may update these terms to reflect changes in business practices or legal requirements.

Updated terms will be posted on our website.

Changes will not retroactively remove rights relating to orders already placed.

13. Contact Information

For questions about these terms, please contact:

JiangHome

Email: alexluthur8@gmail.com